About the Author(s)

Loveness A. Nkhata Email symbol
Division of Physiotherapy, Department of Health and Rehabilitation Sciences, Stellenbosch University, Cape Town, South Africa

Department of Physiotherapy, School of Health Sciences, University of Zambia, Lusaka, Zambia

Yolandi Brink symbol
Division of Physiotherapy, Department of Health and Rehabilitation Sciences, Stellenbosch University, Cape Town, South Africa

Dawn Ernstzen symbol
Division of Physiotherapy, Department of Health and Rehabilitation Sciences, Stellenbosch University, Cape Town, South Africa

Quinnette A. Louw symbol
Division of Physiotherapy, Department of Health and Rehabilitation Sciences, Stellenbosch University, Cape Town, South Africa


Nkhata, L.A., Brink, Y., Ernstzen, D. & Louw, Q.A., 2019, ‘A systematic review on self-management education campaigns for back pain’, South African Journal of Physiotherapy 75(1), a1314. https://doi.org/10.4102/sajp.v75i1.1314

Review Article

A systematic review on self-management education campaigns for back pain

Loveness A. Nkhata, Yolandi Brink, Dawn Ernstzen, Quinnette A. Louw

Received: 21 Nov. 2018; Accepted: 04 June 2019; Published: 13 Aug. 2019

Copyright: © 2019. The Author(s). Licensee: AOSIS.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Background: Evidence-based clinical practice guidelines on back pain recommend early management and use of approaches that emphasise self-management, psychological and physical therapies. Lately, mass media campaigns, addressing misconceptions about back pain, have been conducted in developed countries.

Objectives: This study retrieved and synthesised the contents of back pain messages and described the outcomes and effectiveness of the media campaigns.

Method: Seventeen key words and 10 electronic databases were used to conduct a search between February and July 2018. Authors screened titles, abstracts and full-text articles independently to identify eligible studies. Data were reported using narratives because of heterogeneity in the outcomes.

Results: Appraisal of articles was done using the Physiotherapy Evidence Database scale for randomised controlled trials (RCT) (one) or the Joanna Briggs Institute checklist for non-RCT (four). The campaigns were conducted in the general population in Australia, Canada, Norway, the Netherlands and Scotland. The message ‘stay as active as possible’ increased participants’ awareness and influenced their health beliefs and healthcare utilisation behaviours resulting in reductions in sick leave days, work disability, healthcare utilisation and claims.

Conclusion: The back pain campaign message ‘stay as active as possible’ increased participants’ awareness and influenced their health beliefs and healthcare utilisation behaviours. Even though the campaigns were done in high-income countries, their contents and methods are transferable to developing countries. However, their implementation must be tailored and efficient and cost-effective methods need to be explored.

Clinical implications: Providing information on back pain can contribute to significant changes in sickness behaviours and beliefs.

Keywords: back pain; self-management; education; media; campaign.


Back pain is a global health challenge and a leading common condition that causes disability and affects especially the working population worldwide (Forster et al. 2018; Hartvigsen, Natvig & Ferreira 2018; Hoy et al. 2010).

Globally, approximately 149 million workdays at a cost of US$100–200 billion are lost because of back pain yearly (Vos et al. 2012). Even though most episodes of back pain recover within a few weeks, most individuals seek care from health institutions which results in an economic burden for both the healthcare systems and the affected individuals (Forster et al. 2018; Hartvigsen et al. 2018; Hoy et al. 2010; Montegomery et al. 2017; Morris et al. 2018). Several strategies such as ergonomic training, environmental engineering, use of devices or equipment and exercise therapy or physiotherapy are used to manage back pain because the aetiology is multifactorial (Friemann et al., 2015; Jaromi et al. 2012; Soon-Lae & Jong-Eun 2010). Nonetheless, evidence-based clinical practice guidelines (Michaleff et al. 2014; Stochkendahl et al. 2018; Qaseem et al. 2017) on back pain recommend early management and use of biopsychosocial active approaches such as back pain media campaigns that promote self-management and functional improvement (Buchbinder et al. 2018; Forster et al. 2018; Hoy et al. 2010). Media campaigns are a health strategy used to deliver health messages to the community (Buchbinder et al. 2008). In addition, they influence population attitudes, beliefs and change in health risk behaviours (Buchbinder et al. 2008). In healthcare, back pain media campaigns address pain coping strategies and biomedical factors using simple evidence-based messages (Buchbinder et al. 2018; Forster et al. 2018; Hoy et al. 2010), including back pain not being a severe problem, disability from back pain being able to be improved and prevented by positive attitudes and that there is a lot that one could do to help one self (Buchbinder et al. 2008). Notably, these campaigns have not yet been conducted in low- and middle-income countries (LMICs), but have been done in high-income countries (HICs) among the general population with remarkable success in shifting back pain beliefs, decline in worker compensation claims and reduced healthcare utilisation because of back pain (Forster et al. 2018; Hoy et al. 2010; Waddell et al. 2007; Werner et al. 2008). As a result, recommendations have been made for these campaigns to be contextualised and conducted in specific populations (Buchbinder et al. 2018; Forster et al. 2018; Hoy et al. 2010). This is because tailored campaigns promise to be an effective and affordable strategy in mitigating the effects and burden of back pain (Forster et al. 2018). These campaigns seemingly are a promising method for promoting back care in Africa and other developing regions where the projected increase in back pain disability has a negative impact on societal, economical and public health issues. The purpose of this review was to retrieve and synthesise the content of back pain campaigns and describe the outcomes and effectiveness of the campaigns.


The preferred reporting items for systematic reviews and meta-analyses (PRISMA) guidelines were used in defining the participants, interventions, comparisons, outcomes and study designs (PICOS).

Eligibility criteria

Intervention studies such as randomised controlled trials (RCTs), quasi-experimental case–control, crossover trials and observational studies published in English were considered for this review. The population of interest was the general public and the intervention was back pain educational campaigns. Comparisons, such as controls not exposed to the intervention, were also considered and outcomes included process and measures such as pain, participant activation measure, number of sick leave days, back pain beliefs measure, frequency of doctor visits and frequency and amount of pain relief medication.

Information sources and search strategy

Using the MEDLINE search strategy, the Cochrane Occupational Safety and Health database, MEDLINE, EMBASE, SCOPUS, Physiotherapy Evidence Database (PEDro), the National Institute for Occupational Safety and Health (NIOSH) database and the International Occupational Safety and Health Information Centre were searched. The search was conducted between October 2017 and March 2018 and it included articles from 1990 to 2018. The search terms included ‘educational’, ‘interventions’, ‘campaigns’, ‘treatment’, ‘self-management’, ‘musculoskeletal pain’, ‘back pain’, ‘BP’, ‘low back’, ‘lower back’, ‘LBP’, ‘pain’, ‘injuries’, ‘management’, and ‘nurse’, ‘nurses’ and ‘nursing’. The authors obtained and screened titles, abstracts and citations identified by the searches and then retrieved full-text articles independently to identify eligible studies published in English for independent selection. In addition, hand searching of relevant journals, bibliographic databases, dissertations and direct communication with authors of included studies was done to obtain clarity. Other resources were reference lists of relevant articles and registers of clinical trials, including the World Health Organisation International Clinical Trials Registry Platform.

Data extraction and analysis

Authors independently performed data extraction on contents of back pain campaign messages from selected articles taking into consideration checks for discrepancies and processing which were resolved by consensus (Higgins et al. 2011). Contents which were retrieved included study method, objectives, participants, intervention type, outcome measures, results, references, intervention messages, mode of transmission and duration. The results from the articles were described descriptively because of heterogeneity.

Methodological appraisal and assessment of risk of bias

Appraisal of the methodology for RCTs was done using the PEDro scale (Verhagen et al. 1998) which assesses external validity (criterion 1), internal validity (criteria 2–8) and statistical accuracy (criteria 9–10). In addition, the scale contains 11 items, scored as Yes/No, which is either present (1) or absent (0). Non-RCTs were assessed using the Joanna Briggs Institute (JBI) appraisal (Tafanaru et al. 2015) which has items that are scored as Yes/No. For risk of bias, the Cochrane risk of bias in non-randomised studies of interventions (ROBINS-I) tool was used (Higgins et al. 2016; Thompson et al. 2018; Sterne et al. 2016). This tool focuses on assessing internal validity using seven specific bias domains which include confounding, selection of participants, classification of interventions, missing data, measurements of outcomes and selection of reported results (Sterne et al. 2016; Thompson et al. 2018). In addition, it contains question items measured on a Likert scale of ‘yes’ for minimal risk of bias, ‘probably yes’, ‘probably no’ and ‘no’ for elevated risk of bias (Higgins et al. 2016; Sterne et al. 2016; Thompson et al. 2018). These include the following: is there potential for confounding of the effect of intervention in this study; was selection of participants into the study based on participant characteristics observed after the start of intervention; were intervention groups clearly defined; were there deviations from the intended intervention beyond what would be expected in usual practice; were outcome data available for all, or nearly all, participants; could the outcome measure have been influenced by knowledge of the intervention received and is the reported effect estimate likely to be selected, based on the results, from multiple outcome measurements, analyses of the intervention or different subgroups?

Ethical considerations

This review is part of the Project ID:7431 about the effectiveness of a contextualised back pain campaign for nurses in Lusaka, Zambia. Ethical clearance for the project was sought from the Stellenbosch University Health Research Ethics Committee (SU-HREC) – Project ID: 7431 and HREC Reference #: S18/06/125.


Description of studies

Following electronic searching, 17 potentially relevant articles were identified. Titles, keywords and abstracts of these articles were assessed, and 11 eligible articles were selected and publications obtained. From the 11 eligible articles, five studies were included in our review. Figure 1 illustrates the article selection process.

FIGURE 1: Article selection process using the PRISMA flow chart.

Methodological appraisal

Appraisal of the methodology for Suman et al. (2017) was done using the PEDro scale (Verhagen et al. 1998) and a score of 6/11 was obtained. For the remaining four articles (Buchbinder et al. 2008; Gross et al. 2010; Waddell et al. 2007; Werner et al. 2007), the JBI appraisal (Tafanaru et al. 2015) was used and items were scored as Yes/No, which is either present (1) or absent (0). The overall score for the four articles was 8/11; details on the appraisal scores for included studies are shown in Tables 1 and 2.

TABLE 1: Evidence grading scores according to Physiotherapy Evidence Database criteria.
TABLE 2: Evidence appraisal according to the JBI appraisal checklist for quasi-experimental studies.
Study sample description

Five full-text reports (Buchbinder et al. 2008; Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007; Werner et al. 2007) on self-management education campaigns of back pain were included in our review (Table 3). Notably, these campaigns were conducted in HICs among the general population in Australia (Buchbinder et al. 2008), Canada (Gross et al. 2010), Norway (Werner et al. 2007), the Netherlands (Suman et al. 2017) and Scotland (Waddell et al. 2007). Methodological designs of the studies included quasi-experimental (Buchbinder et al. 2008; Gross et al. 2010; Werner et al. 2007) before and after observational study (Waddell et al. 2007) and a mixed-methods step-wedge RCT (Suman et al. 2017).

TABLE 3: Characteristics of included studies.
Study interventions content

The back pain media campaign contents on the intervention’s messages, mode of transmission and duration for the campaigns are shown in Table 4. Campaign messages were different in the campaigns, but a few messages were similar in some campaigns such as ‘don’t take it lying down’ (Buchbinder et al. 2008; Gross et al. 2010) and ‘stay active’ were common in the campaigns (Buchbinder et al. 2008; Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007; Werner et al. 2007). Campaign messages were transmitted using television (Buchbinder et al. 2008; Gross et al. 2010; Werner et al. 2007), radio (Buchbinder et al. 2008; Gross et al. 2010; Waddell et al. 2007), bill boards (Buchbinder et al. 2008; Gross et al. 2010; Waddell et al. 2007), workshops (Buchbinder et al. 2008; Gross et al. 2010), celebrities (Buchbinder et al. 2008), newspaper articles (Werner et al. 2007), websites (Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007) and flyers (Buchbinder et al. 2008; Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007; Werner et al. 2007). Duration and follow-up period for four campaigns were 3 years.

TABLE 4: Interventions, mode of transmission and duration.
Assessment of outcomes

Outcomes and overall effect of the campaigns on awareness, participant activation and satisfaction: Outcomes that were measured in the campaigns are summarised in Table 5. A significant improvement in back pain beliefs in the general population was observed in the Australia (F = 7.43; p < 0.001), Canada (565% – 63%), Norway (21.2% – 22.6%) and Scotland (p < 0.001) campaigns (Buchbinder et al. 2008; Gross et al. 2010; Waddell et al. 2007; Werner et al. 2007). However, authors in Canada indicate that although positive outcomes were observed, there was no meaningful statistical significance (p = 0.13) on the overall effect of the campaign (Gross et al. 2010).

TABLE 5: Outcomes and the effectiveness of the campaigns.

Back beliefs measure and reported change in back beliefs following the campaigns: The back beliefs questionnaire was used to measure back pain beliefs (Buchbinder et al. 2008; Waddell et al. 2007; Werner et al. 2007). Significant improvements 1.9–3.2 (confidence interval [CI] 1.3–2.5 to 2.6–23.9) in population back beliefs in Australia were observed and sustained even 3 years after the campaign (Buchbinder et al. 2008). In addition, a satisfactory significant reversal (CI 21.2–22.6) in the balance of back beliefs was reported in Scotland (Waddell et al. 2007) while in Canada it was 56% – 63% (Gross et al. 2010).

Health utilisation, back claims and number of sick leave days following the campaigns: The ability to self-manage and better use of X-rays was reported (Buchbinder et al. 2008; Werner et al. 2007). Sick leave days and number of claims for back problems declined over the campaign duration by 5% (Buchbinder et al. 2008). Furthermore, a general decline in the number of sickness days and overall reduction 5% (p = 0.013) in claims were observed (Buchbinder et al. 2008). In addition, a generally downward trend was observed: 13% reduction in the proportion of back claims and sick duration (Gross et al. 2010). In contrast, Waddell et al. (2007) reported an 11% downward trend in the number of people who stayed off work.

Frequency of doctor visits and pain relief medication use following the campaigns: Buchbinder et al. (2008) reported a significant 15% – 20% reduction in the frequency of doctor visits related to back pain, but remained silent on the use of pain relief medication. Similarly, other campaigns were silent on the frequency of pain relief medication use and did not report the frequency of doctor visits (Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007; Werner et al. 2007). However, even though no figures were given, Werner et al. (2007) highlight that they observed an increase in the number of surgery rates in both intervention and control counties, but observed no increase in referrals for imaging examination in the intervention county compared to the control.

Work disability outcomes and effects of advice to stay active following the campaigns: In all the campaigns (Buchbinder et al. 2008; Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007; Werner et al. 2007), participants agreed and supported to stay and remain active regardless of back pain. Furthermore, significant shifts in back pain beliefs about staying active among the general population in Canada (p = 0.001), Scotland (p < 0.001) and Australia (OR 1.9–3.3) remained sustained for the duration of the studies (Buchbinder et al. 2008; Gross et al. 2010; Suman et al. 2017; Waddell et al. 2007).


This review reports on back pain community-based mass media campaigns. The campaigns included in this review aimed to address misconceptions such the need for rest and activity avoidance when experiencing back pain (Deneen et al. 2017). The campaigns reviewed included messages about physical, psychological, educational and work-related information to address pain, disability and work outcomes (Buchbinder et al. 2018; Werner et al. 2007). The campaign messages were aimed at promoting positive beliefs on back pain, encouraging self-coping strategies and functional activity. The purpose of the campaign messages was to encourage self-care and ownership of healthcare in individuals suffering from back pain.

Four campaigns that assessed the effectiveness of the ‘stay as active as possible’ message reported a statistically significant positive change. This finding implies that significantly more people were aware that they need to stay as active as possible if they have low back pain and that rest (especially bed rest) is not indicated. This is because rest slows down the natural progress of low back pain and influences work absenteeism (Hartvigsen et al. 2018). The increased awareness to stay as active as possible is therefore an important finding as it has spin-off effects on the prognosis and recovery period as well as financial implications at personal, institutional and national levels, as low back pain is one of the most common reasons for absenteeism (Buchbinder et al. 2018). Although this outcome was self-reported, a proxy measure to support behaviour change in the intervention groups could be reduced sick leave days or claims. Two of the campaigns (Buchbinder, Jolley & Wyatt 2001; Werner et al. 2007) indicated a reduction in sick leave and claims after the campaigns. These campaigns were conducted in HICs, but this message could be critical for LMICs where the belief to rest during low back pain episodes may be widespread among the general population.

Healthcare utilisation also reduced in the four campaigns that measured this outcome (Buchbinder et al. 2008; Gross et al. 2010; Waddell et al. 2007; Werner et al. 2007). Although this outcome was only statistically significant in the Australian campaign, all other campaigns showed a positive trend with respect to healthcare utilisation. The Australian campaign was more comprehensive than the campaigns in the other countries. For instance, they used prime time (on television and radio) to communicate their key messages. In addition, they included well-known personalities to deliver the campaign messages. However, it seems that even less expensive campaigns (Gross et al. 2010; Waddell et al. 2007; Werner et al. 2007) also had a positive effect on healthcare utilisation and the messages seem to have a positive effect on health seeking behaviours in people who experienced back pain. This is a pertinent finding for LMICs which may not have the resources for very expensive campaigns and have limited healthcare budgets. The message to stay active while experiencing back pain should therefore be considered for planned campaigns in lower resources settings where inefficient healthcare utilisation cannot be afforded.

The reduction in healthcare utilisation because of the back pain campaigns could be amplified by the reduced referral for X-rays shown in the Australia and Scotland campaigns (Buchbinder et al. 2001; Werner et al. 2007) which delivered messages that reduced the focus on spinal abnormalities and X-rays that rarely showing the reason for back pain. This is also indicated in the Lancet series, which highlight that liberal use of imaging does not reduce back pain disability or its long-term consequences. Instead, it triggers additional medical care costs and increases the risk of adverse outcomes, such as absence from work (Hoy et al. 2010). Recovery from back pain is aided by remaining active. Therefore, it is important to align practice with this evidence and especially for LMICs where imaging referral rates may still be high among patients with back pain.

One of the campaigns also reported on process evaluation (Suman et al. 2017). This campaign indicated that evaluation tested the cost-effectiveness and implementation strategy for the campaign. This suggests that process evaluation should be an important initial step when planning similar campaigns as it will assess the feasibility of recruitment, understanding and validity of the selected outcomes of the campaign. Process evaluation is particularly advisable for lower resource countries and regions where little is known about back pain beliefs, healthcare utilisation for back pain and management of back pain. A process evaluation also enables researchers to assess the feasibility of a campaign including barriers and facilitators before launching a more expensive interventional approach.

The campaigns were administered to the general population, and the interventions were clearly defined in all articles. Clearly defined interventions and populations are a good and helpful reference for future and similar research activities. Unfortunately, data outcomes for articles included in this review were not entirely comparable. This is because their focus, messages and data analysis and characteristics were differently done. In addition, there were missing data reports that made comparison and narration of the outcomes very difficult and is also a source of challenges for future research activities especially for resource-constrained areas. The number of articles available on back campaigns is very limited. This, to a great extent, may have impacted and influenced the findings and interpretations for this review. Similar campaigns are therefore recommendable especially in LMICs where these campaigns have not yet been done and the challenge of back pain is projected to increase in the next decade (Hoy et al. 2010).


The review findings show that the back pain campaign message ‘stay as active as possible’ increased participants’ awareness to stay active and influenced positively their health beliefs and healthcare utilisation behaviours. The ‘stay as active as possible’ message is simple and easy to follow, which demonstrates that well-designed and simple messages have the potential to influence and promote health behaviour change in populations. The back campaigns were conducted in the general population in HICs. Even though their contents and methods are transferable to developing countries and populations frequently affected by back pain, their implementation must be tailored, and efficient; and cost-effective methods need to be explored. This is because back pain campaigns are seemingly an effective method in promoting back care and changing sickness behaviours and beliefs among affected individuals. Furthermore, over time, substantial and logical changes in back pain beliefs may lead to reduced fear and subsequently better self-coping for individuals during back pain episodes.


This work arose from L.A.N.’s thesis that is being submitted in partial fulfillment for the award of the Doctor of Philosophy Degree in Physiotherapy at Stellenbosch University in South Africa. The authors thank the staff in the Department of Physiotherapy at Stellenbosch University for having contributed in one way or another to the success of this work.

Competing interests

The authors have declared that no competing interests exist.

Authors’ contributions

This work was carried out in collaboration between all authors. L.A.N. and Q.A.L. designed and wrote the first draft of the article. Y.B. and D.E. managed the literature searches and analyses of the study. All authors read and approved the final article.


Financial support and sponsorship are from the National Research Foundation (NRF) in South Africa, but as funders they had no role in designing the study, data collection, analysis, article preparation and decision to publish.

Data availability statement

Data sharing is not applicable to this article as no new data were created or analysed in this study.


The views and opinions expressed in this article are those of the authors and do not necessarily reflect the official policy or position of any affiliated agency of the authors.


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Crossref Citations

1. How do non-specific back pain patients think about their adherence to physiotherapy, and what strategies do physiotherapists use to facilitate adherence? A focus group interview study
A Alt, H Luomajoki, K Roese, K Luedtke
Journal of Manual & Manipulative Therapy  vol: 32  issue: 2  first page: 150  year: 2024  
doi: 10.1080/10669817.2023.2258699